Ghaleb El Masri. Senior operating experience, clear accountability.
1205 Consulting is an operator-led practice for Business Performance, Part-Time HR, and Workplace Investigations for Ontario workplace matters. Ghaleb El Masri brings prior management-board experience across business growth, transformation, and regulated change. For each accepted mandate, the written scope makes the delivery lead, responsibilities, and boundaries explicit.

Ghaleb El Masri
Former COO, management-board member, and Chief Transformation Officer
A decade across ING and NN Group in strategy, technology, shared services, transformation, and country operating roles. His prior operating record spans business building, strategic planning, performance improvement, digital transformation, regulated change, and complex separations.
That experience predates 1205. Here, Ghaleb leads the first conversation and shapes the engagement structure. Business Performance work may be led by him directly. Part-Time HR and Workplace Investigation work is accepted only when the written scope can name the appropriate practitioner and define that person's responsibilities.
- Operator-led
- In practice since 2019
- Reply within one business day
The record, stated plainly.
A concise view of Ghaleb's prior operating roles, outcomes, and education. These are founder-career facts, not claims about 1205 client results. Only documented facts appear here.
- Operating record
- Former COO, management-board member, and Chief Transformation Officer
- Career scope
- A decade across ING and NN Group in strategy, technology, shared services, transformation, and country operating roles.
- Business building
- Helped launch and scale a greenfield health-insurance business to about 10% market share in three years.
- Complex transactions
- Held program-leadership roles supporting seven divestitures, including two IPOs, across Europe, Asia, and North America.
- Graduate education
- MBA from Columbia Business School and London Business School; MSc from the University of Toronto.
- Undergraduate education
- BSc in Life Sciences, with distinction, Queen's University.
- Professional membership
- HRPA member
- Publishing
- Author of six Forbes Business Council posts, 2022–2026.
Start with the situation you need to solve.
Each path has a distinct scope, acceptance process, and delivery structure. Start with the situation rather than trying to diagnose the service yourself.
Business Performance
Operating performance, growth, turnaround, transformation, and market entry for leaders who need senior operating judgment inside the problem.
Explore Business Performance Path 02Part-Time HR
Practical HR leadership and capacity for Ontario employers, with the proposed delivery lead and responsibilities confirmed in the written scope.
Explore Part-Time HR Path 03Workplace Investigations
External fact-finding for employers and employer counsel with Ontario workplace matters, subject to matter-level fit, conflict, and capacity review.
Explore Workplace InvestigationsRelevant completed work
1205 has completed a paid external investigation engagement.
The organization, participants, and matter are not identified publicly. For an appropriate prospective mandate, a private reference may be considered only with the former client's permission.
Founder-led, with the delivery role made explicit.
1205 does not present a broad bench as standing capacity. The right lead and supporting roles are confirmed for the specific mandate. If the right practitioner is unavailable, or independence could reasonably be questioned, the work is not accepted in that form.
- 01
The lead is named
The written scope identifies who will lead the work, who will support it, and where quality oversight sits.
- 02
The mandate is explicit
Outcome, responsibilities, timing, confidentiality, review points, and fees are agreed before substantive work begins.
- 03
Acceptance is matter-specific
Practitioner fit, availability, jurisdiction, capacity, and any actual or perceived conflict are checked for the mandate at hand.
Bring us the situation, not a finished scope.
We will clarify the problem and decide whether 1205 is a fit. Reply within one business day. A reply is not a promise of a meeting, proposal, start date, or deliverable in that period.