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Ontario HR and Workplace Conduct: The 2026 Numbers, With Sources

August 7, 2026By Ghaleb El Masri, COO and Chief Transformation Officer roles inside multinational businesses; Joint Global Executive MBA, Columbia Business School and London Business School. · HRPA member15 min read
Ontario HR and Workplace Conduct: The 2026 Numbers, With Sources

Every figure on this page comes from Statistics Canada, the Ontario Ministry of Labour, Tribunals Ontario, ISED or Job Bank, is linked to the page it came from, and carries its reference period. It is built to answer one question: how much HR and conduct risk is an Ontario employer actually carrying, and what does covering it cost?

Most HR statistics articles about Canada are unusable, for one reason: the numbers have no provenance. A figure appears, it has no publisher, no year and no denominator, and it turns out on inspection to be a vendor's survey of its own customers, recycled through four blogs.

This page is built the other way round. Every external figure below names its publisher and reference period inline, links to the page it was taken from, and appears here only because that page was opened and read. Where a figure is our arithmetic on someone else's data, it says so. Where we were tempted to publish something we could not source, it is not here — and the methodology note at the foot of the page says what was cut, and why.

The question the page is organised around is narrow and operational: how much HR and conduct risk is an Ontario employer actually carrying, and what does covering it cost?

The one number to quote

Roughly 8,168 Ontario employer businesses have 100 or more employees — about 2.0% of the province's 418,322 employer businesses. The obligations that generate real exposure apply on largely the same terms to the other 98.0%.

Source: 1205 Consulting arithmetic on Innovation, Science and Economic Development Canada, Key Small Business Statistics 2025, Table 1 (business counts as of December 2024): 6,640 Ontario businesses with 100–499 employees plus 1,528 with 500 or more.

That gap between obligation and capacity is the whole reason this market exists. It is also why the numbers below matter more to a 90-person company than to a 9,000-person one.

1. The population: Ontario employers by size

Business size Ontario businesses Share of Ontario Canada businesses Share of Canada
Small (1–99 employees) 410,154 98.0% 1,079,188 98.2%
Medium (100–499 employees) 6,640 1.6% 16,953 1.5%
Large (500+ employees) 1,528 0.4% 3,380 0.3%
All employer businesses 418,322 100% 1,099,521 100%

Source: Innovation, Science and Economic Development Canada, Key Small Business Statistics 2025, Table 1. Business counts as of December 2024. Percentages as published.

Two further figures from the same publication, both for 2024. Nationally, small businesses employed 5.8 million people, or 46.6% of the total private labour force; medium-sized businesses employed 2.1 million (17.0%) and large businesses 4.5 million (36.4%). Ontario accounts for 4,973,700 private-sector jobs, or 39.7% of Canada's private-sector employment — the largest provincial share.

"Employer businesses" excludes self-employed people with no paid help. If a business has one employee, it is in the 410,154.

2. Conduct risk: what Ontario workers report

Measure Women Men Population and reference period
Ever experienced harassment or sexual assault at work — Ontario 47% 31% Employees, lifetime, 2020 survey
Ever experienced harassment or sexual assault at work — Canada 47% 31% Employees, lifetime, 2020 survey
Ever experienced inappropriate sexualized behaviours at work — Canada 44% 29% Employees, lifetime, 2020 survey
Ever experienced discriminatory behaviours at work — Canada 20% 9% Employees, lifetime, 2020 survey
Ever experienced sexual assault at work — Canada 13% 3% Employees, lifetime, 2020 survey
Ever experienced harassment or sexual assault at work, employed people aged 25–34 — Canada 60% 39% Employees, lifetime, 2020 survey
Experienced harassment or sexual assault at work in the previous 12 months, aged 15–24 — Canada 43% 25% Employees, 12 months to 2019

Source: Statistics Canada, 2020 Survey on Sexual Misconduct at Work, released through The Daily, 12 February 2024. Provincial figures from the accompanying Table 1. The survey covered people aged 15 and over who have been in the workforce in the 10 provinces. Statistics Canada notes that comparisons across groups in that release were not tested for statistical significance.

One annual-incidence figure, because lifetime prevalence is easy to dismiss as historical. The same Daily release summarises Statistics Canada's 2021 infographic on the 2020 survey as indicating that 25% of women and 17% of men experienced sexual misconduct in their workplace in the previous year.

What we are deliberately not doing with these numbers. We are not multiplying a prevalence rate by your headcount to produce an expected number of complaints. Experiencing a behaviour and reporting it to an employer are different events, and this survey measures the first, not the second. Anyone who converts prevalence into a forecast of complaints has invented the reporting rate. The operationally useful reading is simpler: at these rates, a conduct complaint is a routine event for an Ontario employer of any size, not a rare one.

3. What Ontario actually enforces

This is the table most HR planning misses, and it is public.

Ontario employment standards enforcement 2024–25 2023–24 2022–23
Claim investigations 11,940 10,515 11,718
Inspections completed 813 1,025 788
Part I tickets issued 99 87 33
Part III prosecutions initiated 12 5 7
Total prosecutions 111 92 40

Source: Ontario Ministry of Labour, Immigration, Training and Skills Development, Employment standards enforcement statistics. Fiscal years run 1 April to 31 March. The ministry states the data on that page is current as of 6 May 2025 and may change; the page was last updated in February 2026.

And the part that should reorder your buying decision — the ministry publishes which violations it finds.

Where the violation was found Top violations, 2024–25
Claim investigations (a claim was filed against the employer) Payment of wages · Vacation pay and vacation time · Termination pay · Public holidays and public holiday pay · Overtime pay
Ministry inspections (no claim required) Public holidays and public holiday pay · Vacation pay and vacation time · Limits on hours of work · The required poster · Record keeping

Same source and reference period.

Of the ten entries across those two lists, nine are payroll, hours or records administration; the tenth is a posting requirement. Not culture. Not strategy. Not leadership development. If your HR spend is weighted toward the second list and your exposure is on the first, the spend is misallocated — and the provider category built for the first list is a payroll, co-employment or administrative services provider, not a consultancy. We compare all six options against weights we disclose in Six Ways to Buy HR Capability in Ontario, and a co-employment provider wins that criterion outright.

4. The clock, and the queue

The clock. Ontario's Occupational Health and Safety Act requires an employer to ensure that an investigation appropriate in the circumstances is conducted into incidents and complaints of workplace harassment. The Ministry of Labour's workplace harassment investigations guidance, updated 6 July 2026, states that:

  • an incident should be investigated as soon as possible, ideally within 90 days or less, unless there is a compelling reason a longer investigation is needed, giving multiple witnesses or a key witness unavailable through illness as examples;
  • the person conducting the investigation should not be involved in the incident and should not be under the direct control of the alleged harasser;
  • the results of the investigation and any corrective action must be provided in writing to the worker who allegedly experienced the harassment, and to the alleged harasser where they are a worker of the employer — and the ministry is explicit that the results are a summary of findings, not the investigation report itself;
  • a ministry inspector may order an investigation by an impartial person with specific knowledge, experience or qualifications, at the employer's expense, including where the alleged harasser is the employer or where the employer has not effectively addressed complaints in the past;
  • there is no requirement under the OHSA for the investigator to hold a licence, although a person whose work primarily consists of investigating the character or actions of others may require a licence under the Private Security and Investigative Services Act, 2005.

Note the jurisdictional split before applying any of that. Ontario provincially regulated workplaces investigate under the OHSA; federally regulated workplaces follow the Canada Labour Code framework introduced by Bill C-65. Two different regimes, two different sets of employers.

The queue. If a matter leaves your building, this is what it enters. Tribunals Ontario's 2024–2025 annual report states that the Human Rights Tribunal of Ontario had reduced its active caseload to 8,446 as of 31 March 2025, a 13% reduction from its peak in February 2023, achieved over roughly the same period in which application intake increased by about 22%. A footnote in the same report records the active caseload at 8,046 applications as of 23 September 2025. The report also states that 11 of Tribunals Ontario's 13 tribunals have no backlog, and identifies the HRTO and the Landlord and Tenant Board as the two that do.

The planning implication is unglamorous: the fastest route through a conduct problem is the internal one, done properly, inside the 90-day guidance. The external route is not a faster alternative to a good investigation.

5. What capability costs

Item Figure Reference period and source
HR manager wage, Ontario — low $39.90 per hour NOC 10011, 2023–2024, Labour Force Survey via Job Bank
HR manager wage, Ontario — median $56.41 per hour Same
HR manager wage, Ontario — high $87.91 per hour Same
HR manager wage, Toronto region — median $57.69 per hour Same
Ontario workers in NOC 10011 receiving at least one non-wage benefit 99.3% Job Bank benefits data
Median annualised at 2,080 hours about $117,300 1205 arithmetic on the Ontario median above
Ontario general minimum wage, from 1 October 2026 $17.95 per hour Ontario ESA guide
Ontario general minimum wage, 1 October 2025 to 30 September 2026 $17.60 per hour Ontario ESA guide

Sources: Employment and Social Development Canada, Job Bank, Manager, human resources (NOC 10011) — Ontario wages; prevailing wages updated 19 November 2025, reference period 2023–2024, source Labour Force Survey. Ontario Ministry of Labour, Immigration, Training and Skills Development, Your guide to the Employment Standards Act — Minimum wage, page updated 1 April 2026.

Two notes on reading that table honestly. The annualised figure is our arithmetic — median hourly wage times 2,080 hours — and it sits before employer contributions to Employment Insurance and the Canada Pension Plan, benefits, recruitment cost and ramp time. And the minimum wage line is there because it is the one HR compliance change in Ontario with a hard date on it: rates are indexed annually to the Ontario Consumer Price Index, published on or before 1 April, and take effect 1 October.

6. What a provider should disclose

External data tells you the shape of the risk. It does not prove that a particular provider is right for a live matter. Ask each provider to disclose the proposed investigator, role, relevant training, jurisdictional fit, availability, and any actual or perceived conflicts before you accept a mandate.

For 1205 Consulting, those questions are answered during intake rather than implied on a public page. The proposed practitioner, reporting responsibility, timing, and fee are confirmed only after fit and conflicts have been reviewed. We are not a law firm and do not provide legal advice.

No provider can promise how a tribunal, arbitrator, court, or regulator will treat a particular report. What can be evaluated is the process: a clear mandate, fair notice to the parties, an evidence record, findings tied to the stated standard, and a report an independent reviewer can follow.

What the numbers change about the decision

Four practical conclusions follow from the external data above.

1. Scale is not what determines exposure — it determines capacity. 98.0% of Ontario employer businesses have fewer than 100 employees, and the harassment-investigation duty under section 32.0.7 of the OHSA does not scale down for them. The 6,640 Ontario employers in the 100-to-499 band are the ones large enough to face the full obligation set and usually too small to carry a full function against it.

2. Weight your HR spend toward what gets enforced. The ministry found 11,940 claim investigations in one year and published the violation types. Payroll, vacation, termination pay, public holidays, hours and record keeping dominate both lists. That is an administration problem with an administration solution, and buying strategic advisory work to solve it is a category error.

3. Then fund the judgement layer separately, because the enforcement data understates one risk. A vacation-pay error produces an order to pay. A mishandled harassment complaint produces the 8,446-case queue, a possible inspector's order for an impartial-person investigation at your expense, and a written-results obligation you cannot satisfy retroactively. The frequency is lower and the severity is not comparable.

4. Plan against the 90-day guidance, not against a hope. The guidance is explicit and the exceptions it contemplates are narrow. Scope complexity at intake, document the expected timeline, and record why a materially longer process remains appropriate in the circumstances.

Methodology and what we cut

Every external figure on this page was taken from the primary publisher's own page, and each of those pages was retrieved and read on 7 August 2026 before the figure was used here. Figures are reproduced without adjustment. Where two sources measure the same concept differently, both are shown with their definitions rather than blended. Where a figure is 1205 Consulting's arithmetic on published data, it is labelled as arithmetic and the inputs are given so you can redo it.

Two things we wanted to include and removed:

  • A benchmark HR-staff-to-employee ratio. The widely quoted ratios in this market trace back to survey products we could not open and verify. Softening an unverified ratio into "roughly one HR person per hundred employees" would have been the same error with worse grammar, so it is out.
  • An estimate of what a mishandled complaint costs an Ontario employer. Individual reported decisions carry real award figures, and we cover several of them case by case elsewhere on this site. For a general average across Ontario employers we found no source we could stand behind, so there is no number here.

If a figure on this page is out of date, superseded by a newer release, or wrong, the correction belongs with the primary source first — each one is linked above. Where you cite this page, please cite the underlying publisher too.


This article is general information and is not legal advice. Statutory duties, ministry guidance and published statistics change, and the right call on a specific matter turns on its facts — confirm current requirements against the Occupational Health and Safety Act, the Employment Standards Act, 2000, and official Ontario guidance, and consult employment counsel on live matters. 1205 Consulting provides HR advisory and workplace investigation services; we are not a law firm.

Full source list

  1. Innovation, Science and Economic Development Canada, Key Small Business Statistics 2025 — business counts December 2024, employment 2024. https://ised-isde.canada.ca/site/sme-research-statistics/en/key-small-business-statistics/key-small-business-statistics-2025
  2. Statistics Canada, The Daily — "Gender Results Framework: A new data table on workplace harassment", 12 February 2024, reporting the 2020 Survey on Sexual Misconduct at Work, with provincial Table 1. https://www150.statcan.gc.ca/n1/daily-quotidien/240212/dq240212a-eng.htm
  3. Ontario Ministry of Labour, Immigration, Training and Skills Development, Workplace harassment investigations — updated 6 July 2026. https://www.ontario.ca/page/workplace-harassment-investigations
  4. Ontario Ministry of Labour, Immigration, Training and Skills Development, Employment standards enforcement statistics — data current as of 6 May 2025. https://www.ontario.ca/document/your-guide-employment-standards-act-0/employment-standards-enforcement-statistics
  5. Tribunals Ontario, 2024–2025 Annual Report — HRTO active caseload and intake. https://tribunalsontario.ca/documents/TO/Tribunals_Ontario_2024-2025_Annual_Report.html
  6. Employment and Social Development Canada, Job Bank, Manager, human resources (NOC 10011), Ontario wages — prevailing wages updated 19 November 2025, reference period 2023–2024, source Labour Force Survey. https://www.jobbank.gc.ca/marketreport/wages-occupation/17400/ON
  7. Ontario Ministry of Labour, Immigration, Training and Skills Development, Your guide to the Employment Standards Act — Minimum wage — page updated 1 April 2026. https://www.ontario.ca/document/your-guide-employment-standards-act-0/minimum-wage
  8. Ontario, Occupational Health and Safety Act, R.S.O. 1990, c. O.1. https://www.ontario.ca/laws/statute/90o01

Related reading: Six Ways to Buy HR Capability in Ontario · Ontario HR Compliance Checklist 2026 · Ontario Workplace Harassment Investigation Guidance Update, June 2026 · The First 48 Hours After a Workplace Complaint · Ontario Minimum Wage Increase, October 2026

#hr-compliance#ontario-employer-obligations#workplace-harassment-ontario#hrto#mid-market#cost-analysis#hr-outsourcing
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