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Workplace Investigations · Ottawa

Workplace Investigation Services in Ottawa, Ontario. Tribunal-tested. Defensible. Locally delivered.

Ottawa employers navigate a unique dual-jurisdiction landscape. Whether your investigation falls under Ontario's OHSA or the federal Canada Labour Code, you need an investigator who understands both frameworks and can deliver findings that satisfy whichever regulatory body has oversight.

Active complaint? Call directly(647) 631-1205
40–60
%less than Ottawa law firms
2–6
wkstypical investigation turnaround
50,000
+Eastern Ontario employers
100
%tribunal-tested methodology
Why Ottawa employers choose us

Built for Ontario's legal framework. Not bolted on.

01

OHSA Bill 168 compliant

Every investigation meets Ontario's Occupational Health and Safety Act workplace harassment requirements — the standard your Ministry of Labour inspector and HRTO adjudicator already expect.

02

Ontario Human Rights Code fluency

Discrimination complaints across all protected grounds — race, gender, disability, religion, sexual orientation. Findings reports written to the evidentiary standard the Tribunal uses.

03

Tribunal-tested methodology

Our process has been examined under cross-examination at the Human Rights Tribunal of Ontario and at arbitration — and held up. We document the way adjudicators read.

04

40–60% less than law firms

Bay Street firms bill $500–$700/hour for the same investigation work. Our investigators deliver identical evidentiary standards on a fixed fee — most matters $9,500–$15,000, quoted at the close of intake — savings Ottawa CFOs notice.

05

2–6 week turnaround

Most investigations close in two to six weeks. Law firm investigations often run two to six months — their billing model favours hours, not speed. Yours doesn't.

06

Eastern Ontario on-the-ground

Ottawa's federal employers (government, Crown corporations, federally regulated industries) are governed by the Canada Labour Code Part II and Workplace Harassment and Violence Prevention Regulations, which have different investigation requirements than Ontario's OHSA. Private-sector Ottawa employers follow Ontario provincial law. Bilingual investigation capacity may be required for complaints involving francophone employees.

Local context

Ottawa employers don't need a national firm. They need someone here.

Ottawa's employment landscape is unique in Ontario — the federal government and its agencies are the largest employer, but the city also hosts a significant private-sector technology corridor (Kanata North) and major healthcare institutions (The Ottawa Hospital, CHEO). Federal government workplace investigations fall under the Canada Labour Code and Treasury Board policies, while private-sector Ottawa employers follow Ontario's OHSA and Human Rights Code. This dual-jurisdiction reality means many Ottawa HR leaders need investigators who understand both frameworks. Ottawa's bilingual workforce adds an additional layer — investigations may require French-language capacity.

Nearest enforcement office

Human Rights Tribunal of Ontario — Ottawa hearing location

Industries we investigate in Ottawa

  • ·Federal Government
  • ·Technology
  • ·Defence & Aerospace
  • ·Healthcare
  • ·Education
Inside Ottawa's investigation landscape

What actually happens when a complaint lands. Sector by sector.

No other Ontario market forces the jurisdiction question to the front the way Ottawa does. Because the federal government and its agencies are the region's dominant employer, the very first analytical step in an Ottawa investigation is determining which regime governs — the Canada Labour Code Part II and the Work Place Harassment and Violence Prevention Regulations (SOR/2020-130) for federal and federally regulated employers, or Ontario's OHSA and Human Rights Code for everyone else. These are not cosmetic differences. The federal regime imposes its own timelines, its own definition of an "investigator," its own notice and resolution obligations, and Treasury Board policy layers on top for the core public service. Getting this wrong at intake means redoing the investigation under the correct framework, and we have seen employers spend twice because the first investigator never asked. We resolve jurisdiction before the first interview and are candid when a federal core-public-service matter requires a Treasury-Board-approved path rather than an independent provincial investigator.

Kanata North — Canada's largest technology park, anchored by the post-Nortel cluster, Ciena, Ericsson, and a deep bench of telecom and defence-adjacent firms — supplies the private-sector counterweight. Some of these employers are provincially regulated and some are not, and the same campus can contain both, which is exactly the trap. A scale-up that grew out of a federal research contract may assume it is under the Canada Labour Code when it is squarely provincial, or the reverse. Add Ottawa's defence and aerospace presence, where conduct findings can intersect with security-clearance considerations, and the analysis demands an investigator fluent in both frameworks rather than one.

Ottawa is also Ontario's most genuinely bilingual employment market, and procedural fairness frequently requires the capacity to conduct interviews in French and to produce findings a francophone complainant can fully engage with. Layered onto major healthcare institutions like The Ottawa Hospital and CHEO — with their regulated-professional reporting obligations to the relevant colleges — the result is a market where complexity is the norm, not the exception. We deliver Ottawa investigations at 40–60% below downtown Toronto firm rates while meeting the standard the applicable adjudicator — Ontario's Human Rights Tribunal, a Canada Labour Code decision-maker, or an arbitrator — expects the report to withstand.

The process

Four steps. No surprises.

The same protocol whether you're a 25-person Ottawa startup or a 2,500-person Eastern Ontario employer.

  1. Step 01

    Intake & scope

    Same-business-day response. Confidential consultation, scope definition, conflict check, engagement letter.

  2. Step 02

    Plan & interview

    Investigation plan, document review, witness identification, structured interviews with complainant, respondent, and witnesses.

  3. Step 03

    Analysis & findings

    Credibility assessment, evidence weighing, application of the legal test, draft findings on the balance of probabilities.

  4. Step 04

    Report & recommendations

    Tribunal-ready written report, debrief with HR / legal, remediation recommendations and policy gap notes.

Free tool · 7 questions · 5 min

Do you need a workplace investigation? Find out in 5 minutes.

Free Ontario workplace investigation quiz — know your OHSA duty, matter complexity, realistic cost range, and the next three steps in 5 minutes. Built specifically for Ontario employers navigating OHSA Bill 168 and the Human Rights Code.

“The findings report held up under external legal review without a single revision. Half the cost of the law firm we used last time — and finished in three weeks instead of three months.”
VP People, mid-market employerEastern Ontario, Ontario
Common questions

Workplace investigation FAQ for Ottawa employers.

Can you investigate workplace complaints at federal government agencies in Ottawa?

We investigate complaints for private-sector and provincial employers under Ontario law. Federal government investigations fall under the Canada Labour Code and typically require investigators approved under Treasury Board frameworks. We can advise on whether your situation falls under provincial or federal jurisdiction and recommend the appropriate path.

Do you offer bilingual workplace investigation services?

We can arrange French-language interpretation for witness interviews and complainant communications. For fully bilingual investigations where all documentation must be produced in both languages, we assess requirements during intake and staff accordingly.

Active complaint?

Workplace investigator in Ottawa. Same business day.

Dealing with an active complaint? We respond same business day. Questions about your obligations under OHSA or the Human Rights Code? One confidential call clears them up.